In today’s society, as technology influences everything internationally, the Internet of Things (IoT) is a term that we learn a lot about. IoT is where something in the real universe is linked to the internet world. According to the Gartner study, 20.4 billion IoT devices are projected to be available worldwide by 2020. It is predicted that many of the system’s surroundings will have built-in sensors by 2020. Smart cars, dishwashers, coffee machines, fridges, surveillance cameras can be connected and will be able to share information even though you are not there.
This technical advances in the tourism industry have begun to take place and will begin to grow. IoT offers the hospitality sector fantastic opportunities and a competitive advantage. People can feel more valuable about the customization and comfort that IoT offers to the tourism industry. Tourism businesses will be able to communicate with regular visitors and enhance their experience, evaluate how customers respond to such goods, and give them sincerely desirable and customized tourist attractions. You can see some IoT implementations in the tourism industry below. It is very intriguing to see more of these illustrations in the coming days. Tourism businesses and practitioners will build new markets by pursuing these technologies and creating new technology-based marketing efforts.
Smart Hotel Room
RFID Keys started to be introduced in hotels such as Starwood and Hilton. Guests should not have to linger at the reception in this manner. Thanks to a smartphone application, visitors will be told when their room is available. Guests will unlock them upon entering the room by scanning their phones at the entrance. Digital room keys improve customer loyalty and increase prospective customers ‘ willingness to book a room from a mobile app or website. RFID Hotel Keys claimed that when using a smartphone device, reservations are made directly from their own apps rather than from places such as Expedia and Hotels.com.
The next step would be to gather data from each room with a special digital ID. Each room can be reserved, rated, and reviewed separately. Besides, the room ID of each visitor can be tracked. This helps hotels to even provide their visitors with a more customized view of their next visit and to gather data on their desires. Flawlessly adjusted room temperature suggested playlists based on favorite songs, selection of TV channels based on watching preferences, the ideal choice of minibar features, custom functions, etc. It also helps remote service. Broken equipment should be found and fixed before it becomes a big issue. Repair work can be arranged for a convenient time, avoiding rooms from being shut down suddenly for maintenance.
Entertainment giant Disney monitors people entering theme parks with RFID electronic tag-supplied bracelets issued to consumers. It also combines this system with hotel reservations and payment and contactless money transfers. In Disney World, all your information will be saved on your computer after you have chosen all the elements of your stay, such as hotel reservations and access to those activities. You can click the sensor section to reach the park, access your hotel room, and buy beverages. It welcomes its customers with a lightweight and customized experience without the panic of missing their hotel room key or wallet with a durable, stylish bracelet.
The MIA Airport Official application operates by using the signal network around the airport to navigate travelers to their destination faster. It helps passengers to locate their baggage, find restaurants and other facilities based on their location, as well as customized directions across the terminal.
Several vendors have launched Smart Suitcase Designs. One of them is the Trunkster, a Kickstarter project that raised a fund to bring the concept of luggage into development. Trunkster offers smart GPS + Battery + Scale suitcases. With this item, you can remove the need for your baggage to weigh more than you want. Equipped with IoT, these suitcases calculate their weight and submit details to your mobile application. Through its GPS feature, it also provides advantages such as easy for you to drive, such as tracking the location of your luggage when it is misplaced, and automatic locking.