As technology touches every area of life, the hospitality and tourism industry has begun to thrive from the Internet of Things. The concept of smart hotel rooms has gained great significance in terms of service quality and cost benefits, particularly in recent years. In this blog, we will briefly clarify what smart hotel rooms are, their value, and their benefits.
What is the Smart Hotel Room?
Smart rooms are founded on the notion of the Internet of Things and created through the use of mobile devices in hotels. Thanks to this technology, a lot of information is gathered via wireless internet devices and analyzed in line with needs and brings comfort to visitors and hotel owners.
Owing to the internet access and connectivity, different data is acquired on the networks and exchanged with other mobile devices on the same network, and a mechanism is developed where in-hotel interaction is used effectively.
The hotel specifies the hotel room, banquet, and meeting card for all visitors and offers related services as per customer information. The RFID reader is the transsion to technology and has a special identifier. In the service system where customer information is submitted into the hotel, the location defined by the RFID tag assures the safety of the customer. The networking interface of the RFID device is used to share and handle information with the RFID hardware. They can also be used as an access card to RFID hotel room cards, wristbands, or other places and provide innovative smart solutions.
The Significance of the Smart Hotel Rooms
The device used by renowned chain hotels around the world has begun to be favored by many other resorts as well. It enhances the experience of hotel visitors and encourages the function of hotel workers. When fully applied, the smart hotel application improves customer satisfaction through quick response and operations management. Thanks to the speed of interaction and the ability to react, hotel staff can quickly deliver solutions even though they are not in the front office. Now, take a closer glance at the benefits of smart hotel rooms.
1-Savings of energy
With the technological advances offered by smart hotel rooms, detectors transmit signals to the appropriate systems as soon as guests exit their rooms, allowing central heating and lighting systems to be switched to the saving mode. According to researches, visitors remain half of their stay outside of their rooms for different reasons. In all these ways, energy efficiency and financial savings are accomplished to a considerable degree.
Heating and ventilation systems in convention and meeting rooms, which are situated in large-scale buildings and are rarely used in other settings, should be tailored to the vacancy rate. These modifications can be made dynamically thanks to the smart hotel system.
2-Provides customized experience
Many smart hotels use phone apps where lighting, air conditioning, curtains, ventilation, door lock, and tv systems can be remotely managed. Thanks to these apps, visitors will change the air temperature of their rooms as they want, either when lying in their beds or walking around the area. Thanks to the RFID hotel room tag system, visitors do not have to access a standard card room or show their cards to hotel officials. The whole process can be handled with RFID applications embedded in mobile devices. Guests can arrange convenience in their rooms easily and automatically without contacting the reception desk. Not only does this improve customer satisfaction, but it also reduces the burden on the reception personnel.
3-Enhancing Customer Experience
Tablets or mobile devices in smart hotel rooms easily send visitors the info they seek when they need to call reception personnel. For example, inquiries such as breakfast time, swimming pool opening-closing hours, room service, and tech support inquiries can be managed easily from their smart room tools.
4-Promotes remote room control
Another feature of the Internet of Things technology used in smart hotel rooms is that it helps hotel workers to oversee more than one room at the very same time. Particularly for new guests to arrange their rooms, they provide a quick and automated alert to the relevant personnel and units.